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Cure4Kids Help Desk

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Help: General Website

  •   Updating my Account
    Editing your account information ensures that we have the most up-to-date profile for you.Under the My Cure4Kids menu click on the My Profile link.This will display your profile in full. You can verify your profile information and decide whether or not ...
  •   Selecting and Viewing Favorites
    After viewing or searching for seminars, attending an online course, viewing a conference or after joining a working group on Cure4Kids, you can build a favorites list of each of these items by using the favorites button. To use favorites, log in to Cure4Kids. ...
  •   Deleting Items from a Favorites List

    Go to My Cure4Kids on the left of the top navigation bar. On the drop down list, click My Favorites.

    To delete a favorite from your list, click the delete button in the right column next to the favorite item that you would like to delete.

  •   Cure4Kids Website: System Requirements
    Hardware requirements: Processor: Any Intel or AMD processor running 1GHz or similarly powered CPU. Random access memory (RAM): 256 MB. Monitor: (recommended) 17" or higher monitor with at least 1024x800 resolution. Audio capable computer with external ...
  •   Cure4Kids Mobile
    To use Cure4Kids Mobile, open the browser on your mobile device and navigate to m.Cure4Kids.org. Log in using your user name and password. Your Cure4Kids account is automatically synced with Cure4Kids Mobile. You can view your online meeting reminders ...
  •   About Cure4Kids
    Cure4Kids is a website dedicated to medical education for physicians, nurses, scientists and health care workers who treat children with catastrophic diseases. Established as part of the St. Jude Department of Global Pediatric Medicine, the Cure4Kids ...
  •   Prioritizing Favorites
    Within your favorites is the Pin feature. The pin icon (pin)in the left column of your list allows you to pin an item which then places the item at the top of your favorites list by default.
  •   Tagging Favorites
    You can add tags to items on your favorites list. Note that next to each seminar, course, conference or working group on your favorites list there is an area for tags. Tags are short descriptions or labels for an item. Tags help users organize content ...
  •   Searching For Favorites
    To filter favorites on your list; in other words, to search within your favorites list, use the form at the top of your favorites page. Select a filter. A filter, when used during a search, eliminates unwanted search results and tells the system to display ...
  •   What is the Cure4Kids Public User Directory?
    In order to facilitate communication among health care professionals around the world, Cure4Kids provides a Public User Directory that can be viewed by all Cure4Kids registered users. The Public User Directory enables you to easily and freely connect ...
  •   Can I become a Cure4Kids translator?
    There are over 900 seminars available to Cure4Kids users after registration. Most of our content is currently in English. We are constantly looking for qualified volunteer-translators. If you have certain experience translating medical topics and are ...
  •   Logging-in
    To log-in locate the area in the upper right corner of the Cure4Kids home page labeled Login to Cure4Kids. There are two text boxes in this area; the box on the left is the Username box and the box on the right is labeled Password. Type your username ...
  •   Report a problem with Cure4Kids
    You may report any problems with the Cure4Kids website by clicking the Contact Us button in the right corner of this window and submitting your question. When submitting your message please remember to include any available specific details, such as a ...
  •   How do I report a translation problem?
    Please report any translation problems you may find in semianars, courses, or the general website. To report a problem please conctact Cure4Kids by clicking the Contact Us button in the upper right corner or this window, or by sending an email to help@cure4Kids.org. ...
  •   Help with Java
    The Java Virtual Machine (JVM) is needed in order to view Java applets and other Java based applications. It is also necessary in order to participate in Live Classroom presentations. If you do not have Sun Java 2 version 1.4, you can download it for ...
  •   Can I request translation of a specific seminar or course?
    Currently there are over 900 seminars available to registered Cure4Kids users. The majority of these seminars are available in English only. If you discover courses or seminars related to topic(s) that are of interest to the medical community in your ...
  •   How do I search for other Cure4Kids users?
    You can search for other users in Cure4Kids by selecting "Find" then "People" from the main navigation menu. A form will appear that will allow you to enter your search criterion. Only users who are listed in the public directory will ...
  •   What is a PDF document?
    A PDF is a type of electronic document created by Adobe Systems Incorporated. PDF or .pdf is an abbreviation for Portable Document Format. To open a PDF document you must have Adobe Reader 6.0 or higher installed on your computer. The reader is available ...
  •   Help with Registration
    Cure4Kids registration is free, but limited to doctors, nurses, health care professionals and researchers involved in the care of children with catastrophic diseases. In order to register with Cure4Kids you must agree with our legal terms and disclaimer. ...
  •   What do I do if I have forgotten my password?
    To retrieve a forgotten password locate the Login area in the upper right corner of the Cure4Kids homepage. Click the Forgot Username or Password? link. You will be asked to enter the email address you used to register with Cure4Kids in a popup window. If ...
  •   Adding and Editing Your Friends
    Similar to other social networking sites, Cure4Kids Friends allows you to easily organize and access important contacts. With the Friends feature, you can add colleagues from your Cure4Kids working groups and quickly find people that you contact frequently.To ...
  •   Adding Working Group Members to Your Friends
    To add friends from your working group: •    Log in to Cure4Kids. •    Select Groups from the top menu. •    Click the Group name. •    Select the Members tab. •   ...
  •   Enable Cookies
    To log on to Cure4Kids or to register as a new user you must have cookies enabled on your browser. Cookies are tiny text files stored on your computer when you visit certain web pages. C4K uses cookies to keep track of your user session and provide more ...
  •   How to unlock your St. Jude Cure4Kids account
    PDF File How to unlock your St. Jude Cure4Kids account


Cure4Kids is an initiative of the St. Jude Children's Research Hospital Department of Global Pediatric Medicine.


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